The UPS Store

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Reviews of The UPS Store

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  Elite Handbags Added 2017-08-23

  ★ ☆ ☆ ☆ ☆
  I would rate zero star if there was an option! I experience the most horrible rude customer service ever in my life. When i read the comment from the other customers on google, i realized i was not the only one. First the owner lady was miserable, rude and unpolite on the phone to begin with. When i finally arrive at the store, she was even more rude in person and i had the worst experience, the package i was picking up is under my husband's name, so that is why I brought my husband's ID to proof. Instead she declined his ID and wanted to see my ID which does not make sense, as any courier pick up store even Canada Post needed the ID of the actual person's name on the package for security. I had to run out to get my ID, when i returned to the store, she gave me the worst attitude and raised her voice. She started arguing with me and even told me not don't walk into her again store. I had to fight with her to get my package. As a business owner myself, I always treat customer with respect and would never be be rude to any customers. Never seen a business operate in the manner in my life.
  Avoid this store at all costs!!!

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